Managing customer interactions efficiently is crucial for any business, and Support Board offers a powerful solution for effortless talk and chat support. With its user-friendly plugin, businesses can integrate a full tickets system into their WordPress site without requiring coding competencies. The botintegration powered by API.AI from Google ensures automated responses, while Slack integration enables real-time synchronization of messages across platforms. The installation is quick, using a shortcode, making it simple to set up. The system supports Rich messages, allowing a Dialogflow bot to send interactive replies. It’s a multilangual tool, supporting major languages like english, spanish, chinese (simplified 简体中文, traditional 繁體中文), arabic (العربية), portuguese, dutch, russian, japanese, italian, deutsch, french, and polish, ensuring global accessibility.

Beyond just basic messaging, Support Board provides structured Email notifications to notify customers and agents whenever an email reply is received. The law of user management is seamless, with a responsive design for smartphones and tables, and an admin dashboard for control. Login is easy for users, whether through direct registration or using the existing membership regulation in WordPress. The system is Multilingual, fully translatable on both front-end and backend, supporting WPML with Right To Left (RTL) compatibility. Additional advanced tools include Indipendent user management, Dedicated and disconnected access, registration forms with Custom fields like username, and a Scroll container for an organized table layout. Its Unified state keeps conversations centralized, with customizable header patterns, background, and image options for a personalized experience. The system even features Sounds that play upon receiving a new message, ensuring no response is missed. Whether for Members, visitors, registered users, guests, or Not registered users, Support Board provides a seamless experience, making it an ideal help desk solution.